Privacy Policy

We respect your privacy, your personal details stay safe with us. We only collect the information needed to process your order, deliver your items, and keep you updated on our latest products and offers.

            Your Trust Matters: We never share or sell your
            information to third parties.
          

🛡️ Data Protection

Your personal information is encrypted and securely stored

📧 Communication

We only use your email for order updates and product news

🚫 No Third Parties

We never share your data with external companies

Refund Policy

We want you to love every piece you buy from us. If something isn't right, you can request a return or exchange within 7 days of receiving your order.

            Return Requirements: Items must be unused, in
            original condition, and with tags.
          

⏰ 7-Day Window

Returns accepted within 7 days of delivery

✨ Original Condition

Items must be unused with all original tags

⚡ Quick Processing

Fast refund processing after inspection

Once we receive and inspect your return, we'll process your refund or exchange quickly to ensure your satisfaction.

Terms & Conditions

By shopping with us, you agree to use our website and products responsibly. We do our best to ensure product details are accurate, but small differences may occur since each piece is handmade with care.

            Handcrafted Quality: Each piece is unique - small
            variations add to the artisanal charm.
          

🎨 Handmade Unique

Each item is crafted individually with attention to detail

💰 Dynamic Pricing

Prices may change, but we'll always keep you informed

📦 Product Accuracy

We strive for accuracy in all product descriptions

Prices and availability may change, but we'll always keep you informed about any updates that might affect your order.

Shipping Policy

We deliver across Kenya and beyond. Orders are processed within 2–3 business days, and delivery timelines depend on your location.

            Track Your Order: You'll get tracking details once
            your order is on the way.
          

🇰🇪 Local & International

We ship across Kenya and internationally

📋 Quick Processing

Orders processed within 2-3 business days

📱 Live Tracking

Real-time tracking information provided

🌍 International Notice

Customs/import fees may apply for international orders

Note for International Customers: You may be responsible for customs or import fees depending on your country's regulations.